Troubleshooting Issues on Propellor's Platform

Encountered a hitch while interacting with Propellor's website? Don't worry, we've got you covered with some standard troubleshooting steps:

  • Device Preference: For the best experience, use a desktop computer rather than a mobile device.
  • Wallet Connection: Double-check your wallet's connection. A quick refresh might solve the issue.
  • Minimize Background Activities: Close any heavy background applications and try to avoid having multiple browser tabs open.
  • Browser Cache: Clear your browser's cache or try accessing our website in incognito mode.
  • Switch Browsers: If you're still experiencing problems, switch to a different browser. For instance, if you're on Chrome, try Firefox or Safari, and make sure the cache is clear.
  • Explore Related Articles: For more in-depth guidance, check out the related articles at the bottom of this page.

Further Assistance Needed?

While we strive for a seamless user experience, no website is completely immune to bugs. If the above steps don't resolve your issue, please don’t hesitate to reach out for help:

  • Support: Visit our Support Page which integrates with HelpScout to create a ticket with your question, we will back to you very soon.

Community Support Channels:

  • Telegram: Join our Telegram community for updates and support.
  • Discord: Connect with us on Discord to interact with our team and other members of the Propellor community.

We’re here to ensure your experience on Propellor is smooth and enjoyable. Let us assist you in navigating any challenges you might face! 🚀🛠️

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